This website "vickihaspels.com is operated by Vicki Haspels trading as Vicki Haspels - ABN: 90843092763, a sole trader registered in Australia. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
By using this Website, you consent to the collection and use of your information in accordance with this Privacy Policy.
WHAT PERSONAL INFORMATION WE COLLECT We may collect personal information including, but not limited to:
Your name
Email address
Phone number
Postal address
Payment details
Booking or intake form responses
Information you provide when contacting us
You may visit the Website anonymously. Personal information is only collected if you voluntarily provide it (for example, when booking a reading, enrolling in a course, subscribing to a newsletter, or completing a form).
HOW WE COLLECT INFORMATION We collect personal information when you:
Book a service
Purchase a product
Subscribe to our newsletter
Join a membership or course
Complete a form
Contact us directly
Interact with the Website
We may also collect non-identifying information such as:
IP address
Browser type
Pages visited
Date and time of visit
Usage data
This data may be collected through cookies and third-party analytics services such as Google Analytics.
HOW WE USE YOUR INFORMATION Your personal information may be used to:
Provide services (tarot readings, coaching, meditation, courses, Reiki, etc.)
Process payments
Respond to enquiries
Send newsletters or marketing communications (if you subscribe)
Improve Website functionality and user experience
Maintain internal records
We will not sell, rent, or trade your personal information.
EMAIL MARKETING If you subscribe to our email list, your email address and relevant details are stored securely using third-party email marketing providers (such as MailerLite or similar platforms). Emails may contain tracking features to analyse engagement (such as opens or link clicks). This information is used to improve future content and relevance. You may unsubscribe at any time using the unsubscribe link in any email or by contacting us directly.
PAYMENT INFORMATION Payments are processed through secure third-party providers such as Stripe, Square or PayPal. We do not store your full credit card details on our servers.
DISCLOSURE OF PERSONAL INFORMATION We may disclose personal information to:
Payment processors
Email marketing providers
Website hosting services
IT service providers
Professional advisors where required
We only share information necessary to deliver our services. We may also disclose personal information where required by law.
COOKIES This Website uses cookies to improve your browsing experience. Cookies may collect anonymous usage data. You can choose to disable cookies through your browser settings; however, some parts of the Website may not function correctly.
THIRD-PARTY LINKS This Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. Please review their policies separately.
SOCIAL MEDIA We may engage with users on social media platforms. We will never request sensitive personal information via social media. Interactions on social platforms are governed by the privacy policies of those platforms.
SECURITY We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the Internet is completely secure. While we implement appropriate safeguards, we cannot guarantee absolute security.
ACCESS AND CORRECTION You may request access to personal information we hold about you and request corrections if necessary. To make a request, please contact us using the details below. We may require identity verification before releasing information.
RETENTION OF INFORMATION We retain personal information only as long as necessary to provide services, meet legal obligations, or resolve disputes.
CHANGES TO THIS POLICY We may update this Privacy Policy from time to time. Updates will be published on this page with the revised effective date. Your continued use of the Website constitutes acceptance of any changes.
CONTACT If you have any questions about this Privacy Policy or wish to request access to your personal information, please contact: Vicki Haspels Trading as Vicki Haspels Email: [email protected] Location: Queensland, Australia